HealthlinkNY’s campaign to successfully boost patient consent was featured in a recent Healthcare Informatics article. The “Just Say ‘YES!’” campaign was designed to educate consumers so they would sign consent forms at their providers’ offices when asked. However, Christina Galanis, HealthlinkNY President and CEO, told the publication, “We have found that [patients are not given consent forms to sign] all the time, at least to our satisfaction.” The solution was to make consent forms available for consumers to download and bring to their next appointment. HealthlinkNY became the first Qualified Entity in New York State to offer patients downloadable consent forms customized for each of their participating providers.
(Source: Healthcare Informatics)