SHIN-NY Spotlight: Home and Community Based Services Provider Enhances Care with HIE

Home and Community Based Services Provider Enhances Care with HIE

Selfhelp Community Services Inc., one of the largest not-for-profit human service agencies in the New York metropolitan area, utilizes the SHIN-NY through Healthix and the Bronx RHIO to improve the care they provide to their patients.

Selfhelp’s mission to promote “independent living through a wide range of community-based services to seniors and other vulnerable New Yorkers”, is bolstered through the connections they have established with the SHIN-NY. Having access to vital patient data and utilizing alerts on their patients’ hospitalizations has been extremely valuable for care coordination.

Watch Russell Lusak, Chief Operating Officer, and Iolanda De Souza, Social Work Manager, Population Health, speak about how impactful these services, and hospitalization alerts have been for patients and their care teams at Selfhelp.